Privacy Policy

This Privacy Policy explains how IEG Disposal LLC (“IEG Disposal,” “we,” “us,” or “our”) collects, uses, and protects information when you visit our website and use our services, including requesting quotes and rentals.

1) Information We Collect

We collect the following information when you interact with our site:

Contact and Service Details: Name, phone number, county, service type (Residential/Commercial), and any information you include in messages or forms.
Usage Data: Basic, non-personally identifiable analytics about site visits (pages viewed, referrers, device/browser metadata) via Fathom Analytics.
Communications: Records of inquiries and support interactions.

We do not intentionally collect sensitive information (e.g., health data, government IDs). Please avoid submitting such data.

2) How We Use Your Information

We use your information to:

Provide quotes, schedule deliveries, and manage rentals
Communicate with you about your requests and our services
Operate, secure, and improve our website and customer experience
Analyze site performance using privacy-focused, aggregate analytics
Comply with legal obligations and enforce our terms

3) Analytics (Fathom)

We use Fathom Analytics, a privacy-friendly, cookie-free analytics platform. Fathom does not use tracking cookies, and it processes only aggregated, non-personal data to help us understand site usage. We primarily use Fathom to measure form submission events and page performance. For more information, visit Fathom’s documentation.

4) Cookies and Tracking

IEG Disposal does not use cookies for advertising or cross-site tracking. Our site may use essential, strictly necessary cookies to ensure core functionality (e.g., load balancing or language preferences). Fathom operates without cookies.

We share information only as needed to provide our services:

Service Providers: Trusted vendors assisting with website hosting, analytics, customer communications, and operations
Legal/Compliance: If required by law or to protect rights, safety, and property

We do not sell your personal information.

6) Data Retention

We retain submitted form data and related communications for as long as necessary to provide services, comply with legal obligations, and maintain business records. Analytics data is stored in aggregated form.

7) Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is entirely secure, and we cannot guarantee absolute security.

8) Your Choices and Rights

Access/Update: You may request access to or correction of your submitted information.
Delete: You may request deletion of your information, subject to legal and operational requirements.
Opt-Out of Communications: You can opt out of non-essential communications at any time.

To exercise these rights, contact us using the information below.

9) Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child provided information, contact us to delete it.

10) Links to Other Sites

Our site may link to third-party websites. We are not responsible for their privacy practices. Review the privacy policies of any site you visit.

11) Geographic Scope

We provide services primarily in Georgia, USA. If you access our site from other locations, you consent to processing and storage in the United States.

12) Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date reflects the latest change. Material changes will be noted on this page.

13) Contact Us

For questions, requests, or privacy concerns:

IEG Disposal LLC
Phone: (470) 554-9917
Email: [email protected] Address: [Insert company mailing address]